From Mackenzie:
"Custom work covers several areas of my metalsmithing. I work in sterling and 14k gold. Many customers want a new piece made from their metal or stones. I sketch ideas along with price quotes to nail down the final design.
Some customers show me a drawing or photos of their idea. Thats great because it gives a visual starting point so I can sketch and quote. Other customers want a variation of something they see in one of my cases"
